News, Tips and Tools For Our Travel Advisors
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News, Tips and Tools For Our Travel Advisors
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Prepaid Gratuities on Koningsdam in Alaska 2020
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Receive prepaid gratuities when your clients sail aboard Koningsdam on our featured 2020 Alaska cruise or 2020 Alaska Land+Sea Journey of the week. Space is limited this week’s offer will be extended through December 4.
Plus, combine this offer with Summer Exploration Event for special extras, including a Signature Beverage Package and more.
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Get Ready for Our 1-Week Cyber Sale Offer
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Book your client’s cruise with just a $25 deposit. Plus, Verandah and Suite guests also receive FREE gratuities.
And, Cyber Sale is combinable with Summer Exploration Event, Top 10 Sailings, Standard Group Rates, Group Amenities (GAP & TC), Cruise Nights and On Stage/On Line Alaska, adding even more value.
Cyber Sale is available from November 27 – December 3, 2019.
Download the customizable consumer-facing U.S. or Canadian flyer and sailing list to promote Cyber Sale to your clients.
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Advance Notice: Our Wave Season View & Verandah Promotion is Packed with Value
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Book a summer cruise to Alaska, Europe and beyond and receive:
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- FREE stateroom upgrades
- FREE onboard spending money (up to US$500 per stateroom)
- FREE or reduced fares for kids
- 10% off select shore excursion
- 50% reduced deposit
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Suite guests also receive prepaid gratuities. Plus, book by January 17, 2020, and get a US$50 Beverage Card per guest.
And, View & Verandah is combinable with Group Amenities (GAP & TC), On Stage/On Line Alaska and Cruise Nights, adding even more value.
View & Verandah is available from December 5, 2019 – February 28, 2020.
Download the U.S. or Canadian sales tools to promote View & Verandah to your clients.
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Booking a Denali-Only Meal Plan
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When you book your client’s Alaska & the Yukon Land+Sea Journey vacation in POLAR Online before December 4, 2019, and the booking includes a Denali-Only Meal Plan, please follow the steps below to add the meal plan to your booking.
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- After selecting your category, select “Travel Packages” at the bottom of the screen.
- On the next screen, select “Package List” at the bottom of the screen.
- Select “<Journey> Denali-Only Meal Plan” and click the “Submit” button twice.
- Promo Code DT* will automatically be added to the booking.
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If you experience any difficulties, please call our Reservations Department at 1-800-426-0327.
Also, if your existing booking includes our Summer Exploration Event promotion, then please forgo the above steps and contact the Reservations Department.
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Check Before You Book!
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How do you ensure that your guests can access their bookings? Check to see that their information has been entered correctly at the time of booking, so guests can easily connect their cruise booking to the correct account. Your clients will then be able to:
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- Quickly complete online check-in
- Have access to their Mariner Benefits
- Receive cruise credit for each booking
- Be notified of emergency communications or last-minute itinerary changes
- Download the Navigator app and login without issues
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By simply double-checking their information, you can help guests avoid hours on the customer helpline or in line for guest services on board.
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Our Top 10 Sailings Promotion Continues
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Your clients can choose from a wide variety of sailings at their lowest fares of the season including Asia, Australia & New Zealand and more!
Due to the structure of this promotion, fares and deposits are nonrefundable, and final payment is due within 24 hours. Keep tuning in for notification of our featured Top 10 Sailings.
Hurry! Space is limited and these nonrefundable fares expire December 2, 2019.
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Thank you for your business and loyalty to Holland America Line. We are Committed to Your Success™.
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