News, Tips and Tools For Our Travel Advisors
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News, Tips and Tools For Our Travel Advisors
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Earned Commission Tiers To Be Honored Through 2022
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In appreciation of your loyalty and commitment, we have recommitted to honoring the commission tier your account earned in 2019 through the end of 2022. We appreciate your support and efforts during these challenging times and hope to continue to strengthen our partnership as we move forward to a return to cruising.
Please see our Policies page on GoHAL.com to read the full company statement.
For more information, please contact your sales manager, call us at 1-800-544-0443, option 4, or email sales@hollandamerica.com.
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View & Verandah Free WI-FI Extended
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Now through February 5th, your clients can get FREE WI-FI in addition to the six bonus offers of our View & Verandah promotion for a total value of up to US$3,250! See our View & Verandah + WI-FI Flyer for what you get when you book select 2021 and 2022 cruises.
But hurry — our WI-FI offer ends February 5th!
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Claim your FCC commissions — help your clients rebook using their Future Cruise Credit (FCC)!
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Incredible offers and new cruises through Summer 2022 make now the perfect time to reach out and rebook your clients on a future Holland America Line voyage. We’ve put together the steps and resources below to help you identify, promote and book your clients on a new voyage using their credit. Act fast — our current FCC offer ends February 5th!
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Converting your client’s unused FCC is as easy as 1, 2, 3!
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- Identify Your Clients with FCCs
- Reach Out and Promote the Value of Booking Now
- Apply the FCC to a New Booking
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Click here for full details on how to leverage our tools for the above!
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Announcing Our 2022 Canada, New England & Beyond Season
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Our 2022 Canada, New England & Beyond season is open for sale! Your clients can discover the untouched landscapes and quaint harbors of the North Atlantic on Nieuw Statendam’s debut in the region, including an incredible new 24-day Canada, New England & Iceland voyage. Or they can chart a scenic path up the St. Lawrence River aboard Zaandam on 7- and 9-day itineraries that include the highly-rated ports of Montréal and Québec City on every sailing.
Book by February 28th and your clients can receive up to US$2,300 per stateroom in Save Now, Cruise Later extras! Please download our 2022 Canada, New England & Beyond Planner to share the exciting new season.
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Opening Soon, 2022-2023 Exotic Voyages
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Our 2022–2023 Exotic Voyages are opening soon and they’re packed with unique destinations where every day is extraordinary! Imagine hiking over ancient Incan ruins, watching blossoms fall like snow from cherry trees in Japan or swimming over vibrant coral reefs in French Polynesia. No matter what your clients’ dream voyages look like, a Holland America Line cruise to South America, Australia, New Zealand, the South Pacific or Asia will make it a reality.
The new voyages open for sale at the end of the day on February 12th. Watch for more details coming from your sales contact on February 4th!
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Contact Center Operations on Presidents’ Day, Monday, February 15:
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- HAL Reservations 7:00am – 4:00pm PT
- HAL Chat 7:00am – 4:00pm PT
- SBN Reservations 7:00am – 3:30pm PT
- World Cruise Reservations 7:00am – 3:30pm PT
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Closed: Reservations Accounting;
Group Administration;
Key Accounts;
Ship Services;
Onboard Event Services;
Guest Relations;
Mariner/Loyalty;
Shore Excursions;
Ship Inventory;
Documentation;
Sales
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We are staying atop COVID-19 health and safety protocols which may impact our voyages and offerings. Find out more here.
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Thank you for your business and loyalty to Holland America Line. We are Committed to Your Success®.
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