News, Tips and Tools For Our Travel Advisors
|
|
|
|
News, Tips and Tools For Our Travel Advisors
|
|
|
|
|
Europe 2021 Cruising Update
|
We are thrilled about our return to the Mediterranean with voyages departing from August 15th through October 30th, 2021. However, while we continue to work with local governments on our return to cruising in Europe this year, we have made the difficult decision to cancel the remainder of the season aboard Nieuw Statendam and Volendam, affecting cruises from September through November. For more details on these cancellations, including a Voyage Mapping List, see the GoHAL.com/policies page.
|
|
|
|
|
Our Worry-Free Promise
|
Your clients’ first voyage back to sea should be nothing short of amazing. When they’re ready to sail again, our Worry-Free Promise Program gives them full flexibility to change their plans, protection before and during their journey, and peace of mind with enhanced health and safety protocols on board and on shore. Flexible Cancellation (formerly Book with Confidence) allows your clients who book a cruise by September 30th, 2021, that departs by December 31st, 2021, to cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit (FCC)* and the COVID-19 Protection Program protects your clients if any one of them tests positive within 30 days prior to departure. Download the flyer here for more details to share with your clients.
|
|
|
|
|
Keep Mondays with Michelle on Your Calendar for the Latest News from Us!
|
Each Monday at 12:00 PT/3:00 ET, Michelle delivers relevant and timely news that will help you in your business with Holland America Line. Next Monday, June 21st promises to be the same! Bookmark the link below and we’ll look forward to seeing you then.
|
|
|
|
|
Health Attestation Forms in Online Check-In Process - Update
|
New online health forms requiring acknowledgement by your clients are now being rolled out in the online check-in process. The COVID-19 Risk Acceptance document and Cruise Contract acceptance are live now. In addition, your clients sailing on a cruise that requires a COVID-19 vaccination will be required to sign a vaccine attestation form. This form will be available in the online check-in process starting July 12th.
|
Along with a Health Questionnaire that is due to be available in online check-in June 28th, these documents are required to be completed and acknowledged at least 24 hours prior to sailing. Guests who do not accept these documents will not be permitted to sail.
|
|
|
|
|
|
|
Thank you for your business and loyalty to Holland America Line. We are Committed to Your Success®.
|
|
|
|
|
|
|